Tuesday, March 10, 2009

Execs Views on IT - Importance, Efficiency, and Innovation

The IT Governance Institute (ITGI) recently released the survey An Executive View of IT Governance. The survey was conducted by interviewing 255 non-IT executives across 22 countries. There are some interesting general conclusions in the results despite the lack of focus on a specific geographical area or an industry.

IT is considered to be very or somewhat import to the organizations, as indicated by 87% of the execs. IT is also perceived to contribute to efficiency and effectiveness on equally high levels, rated at 87% and 81% respectively. The same standard is, however, not maintained when it comes to contributions to innovation. Only 59% of the execs consider IT to make very or somewhat important contributions. Of this number, the very important contributions is a dismal 22%.

The consensus is somewhat reassuring - that is, IT is important and it makes important contributions to efficiency. However, the low rating in the area of innovation should be call for concern especially for organizations operating in a particularly competitive or technology intensive environment.

Innovation is a different animal and it takes a mix of using analytical skills and thinking outside the box. This is different from making sure the lights are on at all times and optimize system performance and peoples interaction with IT systems. Clearly, more work needs to be done in IT innovation and the best approach is to try different solutions based on the assets available.